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Operations Coordinator

Job Description

The Operations Coordinator connects customers, field technicians, and leadership. You will manage scheduling, track job progress, support daily operations, and help ensure every project is completed successfully. This role requires strong organization, attention to detail, and excellent communication skills.

What You'll Do

Schedule daily jobs and assign them to the appropriate technicians
Dispatch crews and monitor progress throughout the dayAdjust schedules when weather or job conditions change
Assist with preparing proposals, pricing, and customer communication
Update job notes and maintain accurate records in our systems
Coordinate updates between sales, field teams, and customers
Review customer feedback and support quality control
Provide general administrative and operational support

What You'll Bring

Experience in customer service, dispatching, coordination, or office operations
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Comfort using scheduling and CRM software
Detail-oriented mindset with a focus on accuracy
Positive attitude and ability to work well with both customers and teammates
Availability for rotating weekend or seasonal coverage when needed

Apply for this role

Complete the application and our People Ops team will reach out within two business days.